Online Order T&C's

Welcome to NeoGroup’s WHOLESALE TRADE online ordering system

We have created our new site as our virtual showroom for new & existing Southern African Wholesale Customers

to simplify ordering & doing business with NeoGroup.

This is for TRADE CUSTOMERS ONLY who have registered businesses in South Africa & other African States.

First time wholesale users need to register whith us which , once vetted & approved, will be activated via email.

From then on you simply need click Login or My Account at the top of every page, and enter your e-mail & personal password once activated to place an order request.

When you log in to your wholesale account, you will be able to do the following:

  • VIEW our fine  fproduct brands, individual product images, description, wholesale price estimate.
  • CREATE & SEND an wholesale order request per product & send to our customer order team   
  • this serves a non-binding wholesale purchase request & is an estimate only & minimum pack sizes may apply.
  • ORDER CONFIRMATION  - you will receive an official NeoGroup pro-forma order confirmation within 24 hrs which will reflect
    • minimum order quantities / pack sizes
    • availability (in stock items)  & comments on any possible Back Orders.    
    • final wholesale price per product (excl VAT)  (subject to change without notice)
    • delivery estimate
    • VAT Incl TOTAL
    • payment terms
  • UPDATE & AMEND - You will then make any changes & ammendments confirm your order via e-mail through our customer order team  
  • PRE-PAYMENT - 50% prepayment deposit policy. Balance due on delivery. Excludes delivery costs which will be included as part of the estimate.
  • PROCESS & DISPATCH - once you have confirmed your order & paid your deposit, we will pack & dispatch your order within 3-7 working days. 
  • ORDER TRACKING  - you will be sent a final Invoice upon dispatch from our warehouse & can request Order Tracking


If you have any questions, feedback or suggestions please feel free to contact us at . You can also request a full product photo-listing by brand

OR by phone Cape Town +27 (0) 21 510 1150


                                               NeoGroup SA ,  25 Rosbur Park, Neptune Street, Paarden Eiland 7405. Cape Town, South Africa